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Order Status | |
Has my order been sent? | |
Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. | |
How do I change quantities or cancel an item in my order? | |
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has been sent, the order is no longer editable. | |
How do I track my order? | |
Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. | |
My order never arrived. | |
Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. | |
When will my backorder arrive? | |
Backordered items are those which we are waiting to come into stock, as soon as they do, we will be able to send the item to you. |