Order Status |
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Has my order been sent? |
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Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. |
How do I change quantities or cancel an item in my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has been sent, the order is no longer editable. |
How do I track my order? |
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Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. |
My order never arrived. |
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Orders can take up to 10 working days to arrive. If your order has not arrived after this time please contact us on 0845 5195347. |
When will my backorder arrive? |
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Backordered items are those which we are waiting to come into stock, as soon as they do, we will be able to send the item to you. |